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SAP Program Advisor & Project Leadership Executive with in-depth SAP technical, project management and execution expertise on 13 SAP Transformation projects
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PROFILE
- SAP Program Advisor reporting to Vice President of Business Applications in providing executive leadership and comprehensive oversight to large SAP implementation ($90 million)
- Executive Trusted Advisor to CIO and Vice President of IT for four SAP customers. These four engagements involved SAP technology evaluation, implementation vendor selection, SAP project review, SAP project failure investigation and program organisation setup.
- Managed $90 million SAP project with approx 170 resources that included big 4 systems integrator, SAP America, multiple vendor companies and 30 legacy applications to be interfaced with future state SAP system.
- 11 years of progressive SAP implementation experience in SAP program management, technical SAP application management, solution architecture and standard SAP product development.
- 13 full life cycle SAP implementation expertise on 13 SAP projects (9 global SAP transformation projects). SAP implementations included diversified industries including retail, manufacturing, insurance, consumer goods, financial services, healthcare, chemical, public sector, Oil & Gas
- 15 years of overall IT experience in managing, deploying and designing complex enterprise applications.
- Former SAP America standard application development project manager, architect and technical expert.
- While at SAP, managed 70 SAP resources at peak including in-house and customer onsite consultants.
- Excellent communication and interpersonal skills
- Retained by SAP America & SAP AG as advisor and consulting expert after departure from SAP. Privilege to be the only consulting expert for SAP core development for Financial Services in North America.
- Recipient of two national awards for research & development in Science & Engineering
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WORK EXPERIENCE
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† All projects since 2005 are contract engagements through my own company iii Technologies
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Executive SAP Trusted Advisor |
Multiple Client Engagements
thru iii Technologies |
Aug 2010 - Present |
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Role: SAP Program Advisor to Chief Information Officer, CFO and VP advising on new SAP program setup, org structure, system integrator selection, governance, SOW execution, etc on 4 separate client engagements.
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- Advised CIO of global US consumer goods distributor with evaluation and selection of SAP packages
- Conducted 3 week major SAP project failure investigation including fact finding, system evaluation, artifact and deliverables review with conclusive findings and recommendations that were discussed with senior corporate executives.
- Led project audit for a mid-size SAP implementation that was put on hold. Included review of PMO work plan, spending, business & IT deliverables, blueprint documents, project staffing, etc.
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Industry : Public Sector, Consumer Goods, Retail
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SAP Program Advisor |
Leading Global Retail Company
Midwest US |
12/2008 - 7/2010 |
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Role: Trusted Advisor to Vice President of Business Applications, SAP Program Manager, Technology Expert.
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- SAP Program Advisor (Program Manager ) advising Vice President of Business Applications and program stakeholders on end-to-end program management aspects including vendor selection, SAP package selection, program budget & estimates, work plans, staffing, change control, business migration, OCM, training, stakeholder expectations and managing overall program. Included reviewing tasks, deliverables and project progress for each team on the project including business teams, PMO, Systems Architecture, OCM, RICEF Development, Business Intelligence, Systems Integration, etc.
- Managed $90 million SAP program with approx 170 project resources that included systems integrator, SAP America, 5 third party vendor companies and 30 legacy applications to be interfaced with future state SAP system.
- Business Case Preparation and Selection of SAP Packages
- Analyzed business case, requirements and future growth plan with key stakeholders
- Selected SAP packages to meet business needs and project budget
- Established systems integrator (or SAP implementation partner) selection process
- Facilitated request for proposals and evaluated vendor proposals & bids
- Negotiated bids with vendors and optimized project bids
- Assisted executives (AVP, VP and CIO) with selection of systems integrator together with program sponsor and steering committee
- Reviewed SOW (Statement of Work) for project preparation phase
- Review deliverables and provide feedback to workstream leads / team managers
- Project Preparation : Team charters, change control process, templates (BPRD, functional specifications, technical designs and test plans)
- Blueprint : BPRDs, fit/gap analysis, RICEF inventory, application layout
- Realization : config rationales, functional specifications, technical design specifications, unit test plans, transport strategy, business migration strategy, disaster recovery/ business continuity strategy, training plan
- Deploy & Go-Live
- Ensure SAP implementation best practices
- SAP UI (User Interface) design standards to meet business needs
- ABAP coding standards and application architecture strategy and design patterns [Model-View-Controller]
- Regression testing strategy to ensure end-to-end application integrity
- Business process designs and modeling across all business workstreams
- Estimations
- Reviewed estimates for blueprint for each business workstream
- Reviewed estimates for duration based workstreams such as tech arch, OCM, training and Program Management Office
- Validated estimates with our proprietary "SAP Estimate Validator"
- Worked with vendors and SI to refine the estimates by prioritizing scope and other program attributes
- WorkPlans
- Workplans for all work streams PMO, OCM, Business Work Streams, Integration, Legacy, Business Intelligence, Systems Arch, RICEF Development, Implementation
- Workplans should match estimated effort for each task/wbs
- Weekly PMO tracking and monitoring WBS tasks to the workplan and further comparing to estimated effort
- Change requests handling for scope change etc when missing deadlines for these tasks
- Solution Manager
- Verified configuration and business process structure for to-be custom built portion of SAP solution
- Reviewed setup and usage of Solution Manager to define business process steps and corresponding documentation
- Promoted usage of CHARM to handle transport requests
- Project Sourcing
- Prepare staffing model to align with estimates and workplans for each team
- Load balancing business, SAP functional and PM resources
- Interview and select project resources (Conduct SAP functional, technical, BI, PI, BASIS, PMO and OCM interviews)
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SAP Modules : SAP IS Insurance, SAP FI-CO, SAP IS Retail, SAP BW, SAP PI
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PM Tools : SAP Solution Manager, ClearQuest, SharePoint, Microsoft Project, CHARM, HP Quality Center, RWD
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SAP Releases : SAP ECC6.0, SAP Netweaver, ERP2005 EhP4, SAP PI 7.10 (Enhancement Pack 1), SAP BI NW 7.0
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Project Manager | 4 years |
Development Manager [RICEF] | 3 years |
Solution Architect | 3 years |
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SAP America |
Jun 2001 - Sep 2008 |
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Role: Progressive role with most recent as SAP Project Manager preceded by Development Manager, RICEF Lead, Solution Architect and SAP Technical Expert
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Clients
- $13 Billion consumer goods company
- $1.6 Billion Global Flavors & Fragarance Company
- $7 Billion Global Specialty Chemical Company
- $16 Billion Leading World Food Company
- $26 Billion World Leader in Chemicals & Polymer Products
- Global Leader in Fibers, Resin and Intermediates
- Global Manufacturer of Agricultural & Non-Ag Crop Science Products
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- $5 Billion Specialty Chemical Company
- $62 Billion Worlds Leading Chemical Company
- Leading Construction Products Manufacturer
- Major Fruits & Flavors Company
- $9 Billion Specialty Chemicals Company
- $900MM Specialty Chemical Manufacturing
- $4 Billion Major Latin American Petroleum Products Company
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SAP Project Manager 4 years
- Responsible for project management and product delivery for mid-size and large SAP implementations at SAP America & SAP AG.
- Developed and managed project workplan, staffing model and delivery of big bang as well as phased SAP projects.
- ASAP Methodology expert with having managed delivery of SAP project right from project planning phase through blueprint, realization, deployment and go-live.
- Responsible for creation of proposals, managing pre-sales activities and setting up the project organisation for new SAP implementations.
- Diverse SAP project management experience including deployment of standard SAP packaged solutions, custom developed solution by SAP core & Custom Development and hybrid SAP delivery model (SAP solution integrated with other third party solutions with moderate / heavy RICEF objects)
- Led the project estimations at various milestones and Q-gates to forecast the remainder work effort and costs for project delivery.
- Defined and enhanced project delivery templates for BPRD (Business Process Requirements & Design) documents, functional specifications, technical design document, org change management, training, configuration rationale, etc)
- Managed issue and risks throughout the lifecycle of the project with its prioritization, allocation and resolution to keep the project on-track for delivery in time.
- Managed and monitored business stakeholder expectations and overall organisational change through our OCM team.
- Managed UAT, product, assembly and integration tests together with the QA Lead and managed quick resolution to issues and escalations during the testing phase.
- On one project I managed work plans and teams using Agile SCRUM approach to deliver parts of the SAP product in a aggressive timeline to support a release.
SAP Development Manager [Standard & RICEF] 3 years
- Managed estimations, work plans, staffing, delivery and quality of RICEF objects on projects handling between 20 up to 70 resources.
- RICEF management except two projects included delivery of all reports, forms (SmartForms, SAP Script, Adobe Interactive Forms, MS Office Integration), enhancements, workflows and data conversion objects. On two projects my responsibilities included systems integration work stream (SAP PI) that included all internal and external interfaces.
- Led hands-on reviews of functional specification reviews and handovers to technical team to ensure the functional specification were complete from business perspective so that these objects can be built effectively with minimal bottlenecks.
- Managed the change control governance associated with the RICEF and custom developed objects
- Reviewed the overall application architecture developed by my SAP technical architects and also verified the technical designs in random manner to ensure high quality of technical designs
- Ensured together with RICEF sub-team leads that RICEF objects are delivered within the estimates and adjusted resources / execution where objects delivery was delayed or incomplete.
- Worked with SAP BASIS team to effectively migrate transports from development environment to QA followed by production.
- Led and managed estimations of RICEF objects at various project milestones.
- Led and managed e-SOA enablement for the industry solution.
- Served as a conduit with the SAP functional and business team leads to manage and communicate the delivery of RICEF objects in time.
- Led partner product integration with SAP ECC 6.0 core solution
- As RICEF Development Manager, I managed SAP internal, project, customer and SI Partner SAP technical resources that were all part of the RICEF teams.
SAP Solution Architect & Technical Expert 3 years
- Part of SAP Standard Application development group responsible for design, architecture and build of core SAP modules
- Led blueprint requirements gathering workshops as a SAP Solution Architect together with providing guidance to project consultants as a SAP systems integration and deployment expert
- Led fit gap analysis on the business requirements and performed fit gap analysis on complex requirements.
- Prototyped special business scenarios in Sandbox to gain business alignment and also verified prototypes that were built by other project technical team members
- Defined project functional and technical design templates along with setting naming standards and ABAP/ RICEF development guidelines.
- Developed technical designs for heavy / complex ABAP development objects. Conducted technical design reviews for all RICEF objects for the technical team.
- Created and also managed work plans and work breakdown structures for the RICEF team
- Managed large team development and overall code transport strategy to migrate transports effectively across the system landscape.
- Created automated, manual and regression tests using eCATTs and BDC
- Served as conduit between the SAP technical and business teams to provide overall SAP technology guidance and eliminate any project bottlenecks.
- Led, designed and architected a heavy SAP custom developed solution for a fortune 500 client as a pilot implementation.
- Supported several SAP prospect demos and request for proposals
- Supported existing SAP customers and served as a architect and technical expert on major SAP escalations
Short Term Consulting Engagements [Pre-sales / SAP Technology Expert]
- Pohjola Insurance Company (Finland)
- Cincinnati Insurance Company
- Allstate Insurance Company
- AIG
- Infenium
- Dow Chemicals
- Auto Club Group (AAA Michigan)
- Government of Malaysia (Perkeso)
- Hanover Insurance Group
- Eastman Chemicals
- 4 public sector projects
- Royal Bank of Canada
- Harleysville Insurance
- United States Postal Service
- Insurance Company of the West (ICW)
- GE Silicones
- Dow Corning
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SAP Modules : SAP FS-CM, SAP MM, SAP WM, SAP EH&S, SAP HR, SAP CRM, SAP FI-CO, SAP SD, SAP FS-CD, SAP Tax & Revenue Management (SAP TRM),SAP Retail, SAP BI (BW), SAP PI, SAP Solution Manager
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SAP Industry Expertise: Financial Services, Insurance, Public Sector, Manufacturing, Consumer Goods [Food | Beverage | Home | Consumer Durables ], Retail, Engineering & Construction, Healthcare, Life Sciences, Mill Products, Oil & Gas, Utilities
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SAP Releases : SAP ECC 6.0, SAP Netweaver, ERP2005 EhP4, SAP PI 7.10 (Enhancement Pack 1), SAP BI NW 7.0 Listed only the latest releases that were implemented
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Developer |
Major Vertical Software Applications Company |
Jul 2000 - Jun 2001 |
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Role: Application development and systems integration
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- Created functional requirements documents for building core Transaction Engine (TE) application together with subject matter experts (Business SME)
- Designed and built transaction processing applications using TenFold UA, HTML, Java1.1, JavaScript, Oracle 8.1.5 and PL/SQL.
- Led the team and managed ‘Transaction Engine (TE)’ application product effective 12/2000.
- Built and developed the nightly regression tests by creating UNIX & NT scripts. Oversaw daily activities of TE test team and troubleshoot issues with nightly build and releases. Developed and managed packages for release management.
- Integrated TE product with SAP system with one of our leading insurance customer in United States. Implemented ABAP user exits to interface with Tenfold solution.
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SW Env : Java, Unix, Oracle, VB Script, HTML, Javascript
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Web Applications Developer |
Online Education Portal |
Aug 96 - Jun 97 Jun 98 - Aug 98 |
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Role: Requirements definition, functional design, technical spec, build, test and deployment on online web application including web server and database
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- Developed an academic web portal for higher education student access. [Similar to USNEWS.com] The portal was bigstudent.com and it is now acquired by another company and integrated into their core application.
- Developed an applications, universities, departments, faculty and research user interface layer, application layer and database layer (using Pro*C, Oracle 8.0.4 and PL\SQL) and web application using HTML4.0, JavaScript and Java 1.1.
- Utilized Adobe Photoshop, FrontPage, and other tools to create UI graphics and other components of the application.
- Developed live chat and user support system with notification and work load balancing capabilities.
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Tools : PHP, MySQL, HTML, JavaScript, PL/SQL, Oracle 8.0.4, Pro*C
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Research Associate [Programmer] |
Leading Research Org |
Jun 97 - Jun 98 |
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- Involved in design & development of software for reinforced building design.
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AWARDS
| Recipient of two national awards for research contributions to science & technology |
ACADEMICS
| Master of Science in Engineering from Purdue University |
| BS in Engineering |
SAP SKILLS SUMMARY
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SAP Program Management
SAP Solution Manager
SAP Service Enabled Architecture (SOA)
SAP Implementation Methodology Best Practices
Agile Scrum Project Management
SAP Project Management
SAP Systems Integration (SAP PI 7.1 EhP 1)
SAP Solution Architecture (Tech Arch)
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SAP ABAP Objects
Business Data Toolset(BDT)
Business Rules Framework(BRF)
Adobe Interactive Forms in SAP
SAP ABAP/4
SAP MS Office Integration
Design functional/technical specifications
Programming user/customer exits
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SAP Document Management System
Transport Management
Data dictionary design/development
Engineering Change Mgmt
SAP Business Warehouse
ALE
BDC(Batch Data Comm)
SAP Java Connectors
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TECHNICAL SKILLS SUMMARY
| Languages: Java, SAP ABAP, ABAP OO, JavaScript, JSP1.1, HTML4, Pro*C, Fortran77, PHP |
| Databases: Oracle, MS Access, ForPro2.6, MySQL, SQL Server |
| Others/Proj Mgmt: SAP Solution Manager, Microsoft Project, HP Clear Quest, Apache Tomcat, Lotus Notes, Cold Fusion, Flash, Front Page, Microsoft Sharepoint |
Resume Updated: 1/1/2011 (DM)
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